FAQs

Leon Pierce Body Repair

Have an auto body repair-related question? We have the answer.

Check out these FAQs and give us a call today for more information!

  • Do I need an estimate first?

    While an estimate is important, it's not the first step after a collision. Initially, we need to determine who'll be covering the repair costs. Most vehicles require some disassembly to provide an accurate estimate. The estimation process varies based on the paying party's requirements. We're familiar with different insurance companies' procedures and will guide you through the most efficient claim process. Often, it's best to leave your car with us for the insurance company's inspection to avoid delays. We offer free computerized estimates at Leon Pierce Body Repair.
  • What information should I bring to the shop?

    Please provide your insurance claim number and the name of your contact person. Once we have this information, we'll handle the rest of the process for you.
  • How long will it take?

    The repair duration depends on the extent of damage. However, at Leon Pierce Body Repair, we pride ourselves on quick turnaround times. We avoid common delays through efficient scheduling, ongoing industry training, lean manufacturing techniques, and our cycle time reduction system. These practices help ensure we deliver your vehicle on time.
  • What results can I expect?

    At Leon Pierce Body Repair, we strive for excellence. Our facility is equipped with factory assembly equipment, and our technicians are I-CAR, ASE, and factory-trained. This combination allows us to restore your vehicle to the highest industry standards with precision.
  • Can I get alternative transportation while my vehicle is being repaired?

    As a Leon Pierce Body Repair customer, we offer a courtesy ride to your home or office. Additionally, we can assist you in arranging a rental car if needed.
  • Is it difficult to match the color on my vehicle?

    Matching today's high-tech finishes can be challenging. However, at Leon Pierce Body Repair, we use advanced computerized paint mixing equipment. This technology allows our technicians to achieve a perfect match with your vehicle's paint. We guarantee color matching as part of our service.
  • How soon after repairs may I wash my car?

    You may hand wash your car immediately after repairs. However, we recommend waiting 30 days before applying any wax to the repaired areas.
  • How do you dispose of your waste?

    We prioritize recycling whenever possible. Any remaining waste is transported by an EPA-approved hauler to a redemption center, where it's converted into a safe fuel product.
  • If I have a deductible, how is it paid?

    Your deductible is due when you collect your repaired vehicle. We accept various payment methods including cash, check, Visa, and Mastercard for your convenience.
  • Will my insurance rate be increased?

    As we only handle vehicle repairs, we can't predict changes to your insurance rates. For specific information about potential rate changes, please consult your insurance agent or company directly.
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